Voices of Experience
Realizing the benefits of bringing utilities together to share their experiences, the Department of Energy Office of Electricity Delivery and Energy Reliability (DOE|OE) Advanced Grid Research division launched an initiative to collect the experiences, insights, and lessons learned of utility representatives implementing emerging technology. The Voices of Experience (VOE) Initiative is unique in that it compiles the valuable insights and advice provided directly by utility personnel at the forefront who are working the challenges, interconnecting the new resources, and testing the emerging technology. Utilities participated in working group discussions, regional meetings and individual interviews with the purpose of sharing industry knowledge so that all utilities can better prepare for the operational challenges they face in this changing industry.
The Voices of Experience Series
Leveraging AMI Networks and Data
The original business cases for implementing an advanced metering infrastructure (AMI) focused on the cost savings that could be achieved from avoided truck rolls and the end of manual meter reading. Now more than a decade since smart meters hit the industry, utilities are learning that the value of AMI goes far beyond logging energy usage. Advanced meters are end-point sensors that provide granular information on system operations enabling utilities to operate more efficiently and on customer energy usage providing opportunities to develop a new relationship with their customers. This report documents how engineers, data analysts, product developers, customer service representatives, and people throughout the organization are digging into the data, pairing it with other data, asking more questions, gaining insights and making data-driven decisions. Download now:
Integrating Intermittent Resources
From Hawaii to New York utilities are preparing their systems for a growing penetration of customer-sited generation. They are testing and adopting new technology designed to provide better visibility and control; collecting and interpreting the increasing amounts of data needed to plan, forecast and model their future systems; and focusing on their customers - listening and responding like never before - plus streamlining their processes to enable faster interconnections with more transparency. The report documents what utilities are learning about operating differently, streamlining the interconnection process, planning and forecasting with these new resources, understanding hosting capacity, testing advanced inverters, and engaging their customers. Download now: Click Here.
Advanced Distribution Management Systems
Today, a number of utilities are implementing advanced distribution management systems (ADMS), a software platform that integrates numerous utility systems and provides automated outage restoration and optimization of distribution grid performance. In effect, ADMS transitions utilities from paperwork, manual processes, and siloed software systems to systems with real-time and near-real-time data, automated processes, and integrated systems. The report provides practical advice to assist utilities in deploying an ADMS including insights on making the business case, defining requirements and selecting a vendor, preparing the data, integrating systems, and governing the project. Read the report: Click Here.
Smart Grid Customer Engagement
The success of the Smart Grid will depend in part on consumers taking a more proactive role in managing their energy use, and customer engagement within the electric power industry is an evolving, ongoing process. The report compiles practical advice on the successful approaches used by utilities to engage customers regarding smart grid technology deployments, and includes insights and examples about articulating the vision and guiding principles, developing a customer-centric engagement plan, developing a budget and preparing the business case. Read the report: Click Here.
Please direct your questions to Sonja Berdahl.