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Lakeland Electric Consumer Behavior Study Interim (Year 1) Evaluation Report

Jan. 31, 2015

U.S. Department of Energy

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This interim evaluation report summarizes results from the first year of the Lakeland Electrics two-year 3-Period Time of Use (TOU) program called Shift-to-Save (STS). Lakeland Electric has undertaken this study as part of a full system wide deployment of advanced metering infrastructure (AMI) funded in part by a grant from the U.S. Department of Energys (D.O.E.) Smart Grid Investment Grant (SGIG) Program.

Lakelands submission to the D.O.E. listed the objectives of this study to include estimating the following: the amount of peak demand savings, the amount of load shifting from on peak to off peak periods and from shoulder periods to off peak periods, and the amount of net overall electric usage savings to customers. Other objectives included assessing customer acceptance and retention, and assessing customer volunteer rates verses assigned rates, as well as customer dropout rates.

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