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Entergy New Orleans, Inc. Advanced Metering Infrastructure Pilot Final Project Description

July 2014
U.S. Department of Energy
Entergy, New Orleans, AMI, Advanced Metering Infrastructure, Louisiana

Entergy New Orleans, Inc.'s (ENO's) advanced metering infrastructure (AMI) pilot included deployment of smart meters, in-home displays (IHDs), programmable communicating thermostats (PCTs), and a web portal for low-income customers. ENO worked with local community outreach organizations to help solicit and enroll low-income customers in the SmartView pilot program.

The project evaluated customer acceptance of the new energy management technologies and the impacts of peak-time rebates, air conditioning load controls, and enabling technologies on low-income customer electricity usage and peak demands.