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Voice of Experience | Leveraging AMI Networks and Data

March 2019
U.S. Department of Energy
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advanced metering infrastructure, AMI, smart grid, customer programs, data analytics

In a year-long effort, the Department of Energy convened utilities from across the United States to talk about how utilities are using their AMI networks and data to optimize their systems and provide a better customer experience. Many utilities have moved far beyond their original business case of reducing meter reading costs and are now using the data to gain insights into their systems and operations that were not possible before AMI. Voice of Experience | Leveraging AMI Networks and Data captures the advice, insights and lessons learned from the utilities at the forefront of this emerging technology.