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Lakeland Electric Consumer Behavior Study Final Evaluation Report

April 15, 2015

Lakeland Electric

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This final evaluation report summarizes results from Lakeland Electric's two-year 3-Period Time of Use program called "Shift-to-Save." Lakeland Electric had undertaken this study as part of a full system wide deployment of advanced metering infrastructure funded in part by a grant from the U.S. Department of Energy's (DOE) Smart Grid Investment Grant Program.

Lakeland's submission to the DOE listed the objectives of this study to include estimating the following: the amount of peak demand savings, the amount of load shifting from on peak to off peak periods and from shoulder periods to off peak periods, and the amount of net overall electric usage savings to customers. Other objectives included assessing customer acceptance and retention, and assessing customer volunteer rates verses assigned rates, as well as customer dropout rates.

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