Abstract

Lakeland Electric’s (Lakeland) Smart Grid Initiative includes smart meters, time-based rate programs, advanced customer service options, and communications infrastructure. The project implements two-way communications and metering expected to: (1) enable customers to view their energy consumption at their convenience through in-home displays and a Web portal, (2) provide time-based rate programs to customers, (3) provide information and tools to improve outage management, and (4) reduce distribution operations and maintenance costs.