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Demand Response Program Design Preferences of Large Customers: Focus Group Results from Four States

Publication Date: June 2006
Publishing Organization: U.S. Department of Energy, Ernesto Orlando Lawrence Berkeley National Laboratory
Format: PDF
Authors: Terry Fry, Robert Hinkle, Daniel Engel Freeman
Keywords:

accessible, commercial, customer-friendly, demand response, dr, electric utilities, electricity users, focus groups, industrial, lbnl, smart grid

Summary:

This report presents findings from focus groups conducted with customers from six electric utilities on how to make Demand Response (DR) programs more customer-friendly