Just Released -- The Smart Meter Deployment Handbook
The Smart Meter Deployment Handbook is a guide to increasing consumer confidence in smart meter deployments using an approach that has been developed and tested at several utilities including SDG&E, ComEd, and NV Energy. This handbook was developed by NV Energy under their grant with the U.S. Department of Energy’s Smart Grid Investment Grant program. The purpose of the handbook is to share some of the lessons they have learned about customer education, messaging, and marketing strategies related to large-scale smart meter deployments. It contains much information about the strategies that have worked for NV Energy and some of the pitfalls to avoid.